Thursday, August 27, 2020
Extraordinary Forces In Macbeth Extraordinary Forces in Macbeth Extraordinary powers in Shakespeares' ?Macbeth? help the play in making an emotional climate. The utilization of the heavenly in the witches, the dreams, the phantom and the nebulous visions are the foundation of the peak and give ?pardons? for Macbeth's difference in character. Since heart assumes such a focal job in Macbeth's disastrous battle, numerous pundits have utilized profound and powerful hypotheses both authentic and present day to light up the dramatization's character advancement and world view. The play opens with the utilization of the powerful when three witches experience Macbeth on his path home from a fight and continue to foresee his destiny. This gives the crowd a brief look at way the play will follow. ?At the point when the fights (fight is) lost and won (I. I. 1-4) is the point at which the witches intend to meet once more. This is a repetitive topic all through the play. It tends to be noticed that the witches meet after each fight is lost and won, and each fight, regardless of whether man against man, man against nature or man against himself is constantly lost by one side and won by another. In the end Macbeth will lose the fight for his spirit. After the predictions of the witches' uncovered the destiny of Macbeth was to be above all else, he starts to build up an improper arrangement to do the prescience. The main path for Macbeth to have the seat is to pause or to slaughter King Duncan. Macbeth definitely realized he would have been above all else on the gro unds that the witches anticipated it in his future, so how he approached arriving was not a worry of Macbeth's. The three sister's were fit for spurring Macbeth to murder Duncan by planting the thought in his mind that he could be above all else. The ?spooky? knife, which drove Macbeth to Duncan's chamber, likewise speaks to the heavenly powers that cause the fall of Macbeth. what's more, in the inauspicious incongruity of his promise of dedication only 30 lines after his ?unpleasant imagings? (1.3.138) of homicide. His deadened disconnection previously, during and directly after Duncan's homicide would one say one is of the most striking recollections, and we can see him in a similar reflection again among the grievers after Duncan is found.? (Manyard 62) Macbeth's recollections of the homicide of ruler Duncan were unreasonably shady for him to recall in light of the fact that the disallusionment and interruption of the blade affected him to proceed with slaughtering Duncan. Macbeth was driven towards Duncan's room by the ridiculous blade and even reconsidered of the homicide of the ruler, until Lady Macbeth stepped in. ?These deeds must not be thought. After these ways, so make us distraught.? (II.II.32-33) This persuades Macbeth to return and finish his deed. I feel the skimming blade alongside feelings and adrenaline cajoled Macbeth to the homicide. Had it not been for the knife he most likely wouldn't have ever headed out up the steps to Duncan's chamber.
Saturday, August 22, 2020
The significant contrasts between rebate stores and off-value retailers Essay The retailing business is one of the greatest in the United States. Retailing incorporates Ã¢â¬Å"all exercises associated with selling items or administrations legitimately to conclusive shoppers for their own, non-business use. Numerous organizations Ã¢â¬ producers, entire salers, and retailers Ã¢â¬ do retailing. Be that as it may, most retailing is finished by retailers: organizations whose business come essentially from retailingÃ¢â¬ . (Section 13, p.367) Companies, for example, Wal-Mart, which lead the retail business have now become easily recognized names and has become a basic piece of our way of life. The retail business involves a critical portion of the countryÃ¢â¬â¢s trade. However, there is wide assortment in the kinds of retail locations. There are grocery stores, markdown stores, accommodation stores, hypermarkets, retail establishments, and so forth. New kinds of retail locations are continually advancing to fit the requirements and changing ways of life of cust omers. This paper will concentrate on the significant contrasts between markdown stores and off-value retailers. The manner in which a rebate store works is by offering standard product to purchasers at low costs. In spite of the fact that edges will in general be very low, high volume compensates for it and bring benefits. Beforehand, markdown stores used to reduce expenses by constraining the scope of administrations that they offered and by working out of modest storerooms in intensely voyaged areas. Be that as it may, nowadays, rebate stores sport an improved mood and have broadened the scope of administrations and items. Be that as it may, their prosperity despite everything relies upon Ã¢â¬Å"keeping costs low through lean, productive operationsÃ¢â¬ . (Part 13, p. 370) Wal-Mart, which is an innovator in this space, follows this business reasoning. We will compose a custom article test on The significant contrasts between markdown stores and off-value retailers explicitly for you for just $16.38 $13.9/page Request now We will compose a custom article test on The significant contrasts between markdown stores and off-value retailers explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer We will compose a custom exposition test on The significant contrasts between rebate stores and off-value retailers explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer Off-value retailers, then again, came in to supplant advertises left open by rebate stores. As large rebate store ties began took into account an up-scale client base, a business opportunity for low-value puts away again sprung up. Off-value retailers mushroomed to fill this void. Indeed, like markdown stores, off-value retailers work through Ã¢â¬Å"ultralow value, high volumeÃ¢â¬ . (Section 13, p. 371) While ordinary rebate stores purchase stock at discount costs but then value their things very low, off-value retailers Ã¢â¬Å"buy at not exactly normal discount costs and charge buyers not as much as retail. Off-value retailers can be found in all territories, from food, apparel, and gadgets to nitty gritty banking and markdown brokerages.Ã¢â¬ (Chapter 13, p. 371) There are sub-types inside off-value retailers. These incorporate independents, manufacturing plant outlets and distribution center clubs. Free off-value retailers are those stores that are either possessed or overseen by business visionaries. In some cases, these could be a piece of bigger retail organizations. Normally most independents are controlled by goliath retailers. Unmistakable instances of this sort incorporate TJ Maxx, MarshallÃ¢â¬â¢s and so on. Overstock.com is a genuine case of an online autonomous off-value retailer. Processing plant outlets are another kind of off-value retailers. These are Ã¢â¬Å"producer-operatedÃ¢â¬ stores, noticeable instances of which incorporate Liz Claiborne, Carters, Levi Strauss, and so forth. Now and then ordered under Ã¢â¬Å"factory outlet shopping centers and worth retail places, where many outlet stores offer costs as low as 50 percent beneath retail on a wide scope of itemsÃ¢â¬ . (Section 13, p.372) Finally, distribution center clubs or enrollment stockrooms Ã¢â¬Å"operate in immense, drafty, warehouselike offices and offer scarcely any ornaments. Clients themselves must wrestle furniture, substantial machines, and other enormous things to the checkout line. Such clubs make no home conveyances and frequently acknowledge no Visas. Be that as it may, they do offer ultralow costs and shock bargains on chosen marked merchandise.Ã¢â¬ (Chapter 13, p.372) Work Cited: Section 13, Retailing and Warehousing, Part 3, Designing a Customer-Driven Marketing Strategy and Integrated Marketing Mix, p.367-372 The retailing business is one of the greatest in the United States. Retailing incorporates Ã¢â¬Å"all exercises associated with selling items or administrations legitimately to conclusive shoppers for their own, non-business use. Numerous organizations Ã¢â¬ producers, entire salers, and retailers Ã¢â¬ do retailing. Be that as it may, most retailing is finished by retailers: organizations whose business come basically from retailingÃ¢â¬ . (Section 13, p.367) Companies, for example, Wal-Mart, which lead the retail business have now become commonly recognized names and has become an essential piece of our way of life. The retail business includes a critical portion of the countryÃ¢â¬â¢s trade. However, there is wide assortment in the sorts of retail locations. There are general stores, rebate stores, comfort stores, hypermarkets, retail chains, and so forth. New kinds of retail locations are continually developing to fit the necessities and changing ways of life of shoppers. This article will concentrate on the significant contrasts between markdown stores and off-cost .
Friday, August 21, 2020
FTC Reaches $5.4 Million Settlement with Student Debt Relief Scammers - OppLoans FTC Reaches $5.4 Million Settlement with Student Debt Relief ScammersInside Subprime: October 8, 2019By Lindsay FrankelA group of Los Angeles-based companies will pay more than $5.4 million in restitution to victims of a student debt relief scam in a settlement with the Federal Trade Commission.Almost 40,000 borrowers were defrauded by the companies, which misrepresented their affiliation with loan servicers or the U.S. Department of Education, according to the complaint. The companies promoted their services on social media platforms such as Facebook to find desperate borrowers.The scam artists persuaded borrowers to pay up to $1,000 upfront in exchange for loan forgiveness or a permanent monthly payment reduction. In reality, the FTC alleged that the companies were not affiliated with the U.S. Department of Education and did not provide any relief to former students.The FTC will send 39,734 checks to victims of the scam, averaging $136.48. Since the checks expire after 60 days, the FTC encourages recipients to cash them right away.In addition to the monetary restitution the FTC announced last year, the 2018 settlement calls for the companies to permanently cease all fraudulent debt relief activities and to refrain from making misleading claims about any service or product.The FTC urges consumers to protect themselves from student loan debt relief scams, which means never paying a fee prior to forgiveness or sharing FSA login information with a third party. Consumers should beware of any company claiming to quickly forgive student loan debt, since only scammers make these kinds of promises. Real programs offering relief necessitate a long process; public service student loan forgiveness requires 10 years of on-time payments. The FTC also reminds borrowers that there are no-cost programs for deferment, repayment, forbearance, and forgiveness available directly through the U.S. Department of Education, which donât require the help of a student loan debt relie f company. Most private loan servicers offer similar programs as well.With 45 million borrowers holding a collective $1.56 trillion in student loan debt, scammers see struggling student loan borrowers as an easy target, and student loan debt relief scams are on the rise.Learn more about payday loans, scams, and cash advances by checking out our city and state financial guides, including Chicago, Illinois, Florida, and Texas.Visit OppLoans on YouTube | Facebook | Twitter | LinkedIn
Monday, May 25, 2020
Chapter 2: What Cause The Problem To Exist? The study of juveniles is very important because children and adolescents are supposed to be the future of our world. Not only that, but we, the citizens of the United States, should pay more attention to the juveniles and create a new set of laws that would prevent juveniles from committing any source of crimes. If we do something about it before any further problems get involved, we can reduce the crimes of our communities by starting working with our juveniles. This involves some rehabilitation and some specific programs that can help our juveniles not to get in problems. Since the early 19th century, people would consider children as young adults, and it was expected from them to behaveÃ¢â¬ ¦show more contentÃ¢â¬ ¦What was the difference between the juvenile courts and the adult courts? It wasnÃ¢â¬â¢t until the year 1899 that the first juvenile court was established in the state of Illinois. The primary difference between juvenile c ourts and adult courts was that the juvenile courts were civil in nature while adult courts were criminal. The benefit of a civil was that the courts could focus on the youth, rather than the so-called offense, and have a range of options towards the youth s rehabilitation. The legal doctrine of parens patriae formed the foundation of juvenile courts and meant that the State was given the authority to make decisions for the benefit of the child as a parent would. Parens patriae is in Latin for parent of his or her country. It means that the state has the power to act as guardian for those who are unable to care for themselves, such as children or disabled individuals. For instance, under this doctrine a judge may change custody, child support, or other rulings affecting a child s well-being, regardless of what the parents may have agreed to (NoloÃ¢â¬â¢s Plain-English Law Dictionary). The doctrine of parens patriae continues to the present time in the juvenile justice system as wel l as in schools. Does that mean that the juveniles had rights? Juveniles, on the year 1960Ã¢â¬â¢s, who were in the juvenile court system did not have any constitutional legal rights, but that changed on the year 1967 with the United States
Thursday, May 14, 2020
This paper describes about firewall management as one of the components in information assurance, which elaborates the importance of firewalls on the operation system. Illustrating the example of the online transaction that can use firewall management to mitigate the risks of severe consequences from cyberattacks. Besides, there are some limitation of firewalls as well that we have to consider in operating the system even if the firewall is protecting the system. Introduction Nowadays, information assurance (IA) plays an important role in every business sector, which is the key to dependable management decision-making, users trust, business continuity and good corporate governance (Ezingeard, McFadzean, Birchall ,2005). As quality andÃ¢â¬ ¦show more contentÃ¢â¬ ¦Integrity is to ensure that information is not corrupted. Lastly, availability is to ensure that information is always ready to support the demand of users. There are many diverse kinds of information assurance services in the market nowadays, which provide independent validation and verification services with innovative software or applications towards the organizationÃ¢â¬â¢s system (Ezingeard, McFadzean, Birchall, 2005). According to Managed Security. (N.d.), Dell security service provides capability of protection towards the network, essential internal asset, remote users and important information. In this paper, I would like to expound one of the critical services as information assuran ce, named firewall management, which is the important component in the part of information assurance in every organization. Firewall Management What is Firewall Management? According to Managed Firewall (N.d.), Firewall management is a security service which prevent unauthorized access and costly breaches in the organizationÃ¢â¬â¢s system. This service requires a high level of expertise in order to manage and control the system, in which the network traffic must be monitored incessantly to protect from cyberattacks before the devastation is done. As mentioned in Harrison (2011), it defines firewall as gatekeepers for the corporate network and data center perimeters. The procedure of Firewall is to control and scan the network
Wednesday, May 6, 2020
While some people might say that stem cell research is immoral and unethical, others believe that it is a magical solution for almost any problem, thus leading to a very controversial issue. Scientists have been searching for years for ways to eradicate incurable diseases and perform other medical procedures that yesterdays technology would not fix. With the rapidly arising, positive research on stem cell technology, the potential that exists to restore any deficiency is in the same way, likely to destroy humanity. America is suffering from its inability to choose who holds precedence over this issue. Too many of us find it impossible to reach a basis for which our differing opinions can be shared and formed into a universal andÃ¢â¬ ¦show more contentÃ¢â¬ ¦This begs the question of what is value. Today in America, the definition of value can be thought of as something that is of worth and importance, meaning that whoever possesses this value, will indirectly gain from it. So , if these valuable cells are used for tissue and organ regeneration, then the recipient is the possessor who will indirectly gain from it. In support of this concept, Gaymon Bennett, co-author of Stem Cell Research and the Claim of the Other in the Human Subject, mentioned: More than one ethical position on stem cell research could be called religious; and as a Christian, could ethically support stem cell research because of its potential for relieving human suffering and enhancing human health and well-being. There is more than one way to be moral, more than one way to translate ones faith commitments into public policy. (185) To add opposing force, some ethicists believe that the human embryo is the most vulnerable of human beings and that destruction of it should be forbidden. A Lutheran bioethicist proclaims, the human embryo is the weakest and least advantaged of our fellow human beings, and citing Karl Barth adds, and no community is `really strong if it will not carry its...weakest members (Peters and Bennett 187). There are those who hold a parallel yet contradictory position when it comes to embryonic cells. They do not recognize theShow MoreRelatedStem Cell Research in Ethics999 Words Ã |Ã 4 PagesStem Cell Research in Ethics We are entering a brave new world where one can grow a heart in a petri plate then go on to surgically putting it into a real living boy who desperately needs it. This sounds like a tale of fiction. However now, scientists are currently working to produce such organs that save lives and obviate the usual failure and feared rejection by the recipientÃ¢â¬â¢s body. 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Several people strongly oppose the idea of the research, but many are struggling forRead M oreThe Ethics And Morality Of Stem Cell Research1990 Words Ã |Ã 8 Pages The Ethics and Morality Of Stem Cell Research When does life begin? Does it occur at the time of fertilization? Does it begin at 12 weeks? 6? Or is there some other test determining whether or not a life begins and along with it the rights, that reside to man. The natural rights that belong to every human being, most importantly of which, the right to life. This is the discussion and debate that have been in the forefront of controversial issues for the past 40 years. In most cases the topicRead MoreThe Ethics Of Embryonic Stem Cell Research1520 Words Ã |Ã 7 PagesGulyas American Government 16 December 2014 The Ethics of Embryonic Stem Cell Research In the 21st century, disease is rampant and for most diseases, we have no cure because we haven t researched them long enough to find a specialized cure. 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Tuesday, May 5, 2020
1. Shortage of qualified staff Some of the staff is still under training but they provide service such as nurses. This maybe will damage the reputation of the hospital among its competitors. Currently, there are critical needs for experienced nurses in the operating room, critical care, and neonatal care arenas. Also some of their doctors they are fresh graduated and need some professional training. KPJ to ensure all their staff nurse have finished their training first to deliver quality work more efficient. It thus able to attract customers trust for the service they offer. In addition, doctors also need at least have the experience more than five years before deploying as one of the KPJ 2. High cost of operations The running cost of health care industry may be high compare to the income. This has happen in a lot of organization before which has resulted in organization collapse. Managing productivity of their physicians. ensured that nursing and paramedical teams get to play a more active reduce expences. 3.Weak operating cash flows Any business needs good income to continue in their business, KPJ has many branches around Malaysia but some of the branches they have weak income and this maybe will force the company to close these branches. 1. Goods Examining the data from the sales staff on the regular basis 2. Information KPJ must have visibility of their product shipments 3. Fund Doing customer credit check Offering term discount Asking customer to pay by cash or credit card Charging late fees 4. Corporate governance risk KPJ Healthcare Berhad does engage in related-party transaction with companies under the Johor Corp umbrella since they are ultimately owned by the state of Johor. They may have used any advance national agenda to detriment of minority stakeholders. Oversight of risk management is a clear duty of the board Aware of risk management and incentive system 1. Shortage of qualified staff The world has entered a critical period for human resources for health. The scarcity of qualified health personnel, including nurses, is being highlighted as one of the biggest obstacles to achieving health system effectiveness. Nurses are the main professional component of the Ã¢â¬Ëfront lineÃ¢â¬â¢ staff in most health systems, and their contribution is recognized as essential to meeting development goals and delivering safe and effective care. Shortage of qualified staff nurse will decrease quality of patient care. Staff shortages caused by nursing turnover are associated with significant decreases in the general quality of patient care, increases in the length of patient stays within hospitals. Some of the staff is still under training but they provide service such as nurses. This maybe will damage the reputation of the hospital among its competitors. Also some of their doctors they are fresh graduated and need some professional training. Currently, there are critical needs for experienced nurses in the operating room, critical care, and neonatal care arenas. To overcome these issues, KPJ to ensure all employees have finished their training first to deliver quality work more efficient. It thus able to attract customers trust for the service they offer. Other than that, hospitals are reintroducing intensive training programs for nurses in these specialties. This helps to retain nurses who are looking for a transfer opportunity as well as to recruit new staff. It also builds a career development path for staff. These training programs are not inexpensive and nursing leaders must be prepared to justify the required budget. Given the cost of temporary staff, this should be a logical solution for the organizations leadership to endorse. In addition, doctors also need at least have the experience more than five years before deploying as one of the KPJ. 2. High cost of operations The running cost of health care industry may be high compare to the income. This has happen in a lot of organization before which has resulted in organization collapse. Factor: Increased use of health care, especially expensive new medical technologies, by all age groups. General Price inflation. Inflation in the prices of medical services beyond general price inflation. Aging of the population. The recommendation for these issues is KPJ must manage to keep such costs quite low by managing productivity of their physicians. They have also ensured that nursing and paramedical teams get to play a more active role in care delivery, thus reducing the need for physicians, especially in routine interventions. Some of the hospitals have also managed to reduce expenses on energy through smart design. While repairs and maintenance again, through smart negotiation on warranty period and terms of maintenance with the vendors at the time of equipment procurement. 3. Weak operating cash flows Any business needs good income to continue in their business, KPJ has many branches around Malaysia but some of the branches they have weak income and this maybe will force the company to close these branches. Cash is the fuel that drives business, and many financial analysts consider the condition of a companys cash flow to be one of the most important indicators of that businesss financial health. After all, a well-managed flow of cash like a strong heart is usually indicative of a healthy business, while poorly managed cash flow, or a weak heart, can cause problems that affect the entire business. In 2012, cash reserves at KPJ Healthcare Bhd fell by 50. 53m. However, the company earned 201. 01m from its operations for a Cash Flow Margin of 9. 59%. In addition the company generated 156. 09m cash from financing while 407. 80m was spent on investing. Its important to note that a cash flow crisis is usually a symptom of a broader supply chain sickness. Treating this illness requires the attention of the logistics manager, the purchasing department, operations, the tech guys and even the CEO. And while working with a bank to open a line of credit or amending an existing financial instrument can certainly help, the only real way to address a cash flow problem is to take a holistic, long-term view of the issue. Fixing a cash flow problem requires companies to examine and improve the three key flows of commerce: goods, information and funds. KPJ must follow the goods. The faster a seller moves goods to a buyer, the faster the buyer will pay for those goods, and that impacts cash flow. Therefore, businesses must ask themselves how they can better improve the speed at which their goods exchange hands. And this goes well beyond the actual transportation of the goods. Rather, it requires an examination of the entire processfrom sales all the way through invoicing. Its vitally important for a companys decision to be plugged into the sales process, examining the data from the sales staff on a regular basis. How much was sold yesterday, how much will be sold today, and what about tomorrow? The more accurate this information, the tighter the inventory. And the tighter the inventory, the better the cash flow. After all, every item thats sitting on a warehouse shelf represents inaccessible capital. Turning that inventory into sales begins to unleash that capital. If the inventory isnt moving, they not moving cash. On the flip side,KPJ have to be prepared to quickly replace sold or outdated inventory. For the recommendation for this problem, the next vital key to good cash flow is information, and for that, KPJ must have visibility of their product shipments. Once the goods leave the dock en route to your buyers, how much visibility do you have regarding the progress each shipment is making? Do KPJ have a tracking number for every package? Did KPJ share the tracking number with the others? Are KPJ aware that a package was delayed due to weather? While all these questions primarily reside in the operations side of the house, they can also have a major impact on customer service, which in turn can impact cash flow. After all, a customer who feels well treated is more inclined to pay on time. In addition to tracking the shipments, using the information KPJ have about each shipments status and delivery time enables them to put invoices into the hands of their buyers as soon as possible. Once the goods are delivered, they will receive confirmation that the orders been delivered and upon receiving that confirmation, they automatically trigger an invoice. All this information helps to build solid, long-term relationships with your customers while improving cash flow. Next recommendation is speed the funds. This is the area where business owners usually look for a quick solution. Doing customer credit checks. Perform credit checks on all new and non-cash customers. This process can immediately reduce bad debt, since KPJ will stop offering credit to customers who havent proved they deserve it. Offering term discounts. To encourage customers to pay on time, consider offering term discounts. For example, if the invoice terms are net 30/2/10, customer payment is expected in 30 days; however, KPJ can offer the customer a 2 percent discount if payment is made in 10 days. Asking customers to pay by cash or credit card. Rather than sell on term payments, sell on cash or credit card payments. Once they got the cash in hand, deposit the funds immediately. Charging late fees. Indicate on the invoice when payment is due, and specify the penalty interest for late payment. These solutions have been and will remain key ingredients in helping to cure cash flow ailments. But theyre not the only funds-related prescriptions. Consider these options: C. O. D. (Collect on Delivery). C. O. D. delivers cost savings and processing efficiencies that improve cash flow. Credit insurance. Todays business environment pretty much mandates that small companies go global. But conducting business with trading partners overseas can be risky. Credit insurance can help mitigate the risks by protecting the value of your receivables. By guarding your bottom line against nonpaymentor even slow paymentof invoices, you can breathe easier about your decision to conduct cross-border trade. And credit insurance can be used on a case-by-case basisfor example, with new customers whose payment histories youre unfamiliar with. Once youve established a more solid relationship with them, you can then stop charging them for the credit insurance. To be successful at cash flow management is to make sure all three flows of commerce that is goods, information and funds are working together to accelerate the movement of money through their supply chain.. 4. Corporate governance risk Corporate governance is the system of principles, policies, procedures, and clearly defined responsibilities and accountabilities. The objectives of a corporate governance system are to eliminate or mitigate conflicts of interest among stakeholders, particularly between managers and shareholders, and to ensure that the assets of the company are used efficiently and productively and in the best interests of the investors and other stakeholders. KPJ Healthcare Berhad does engage in related-party transaction with companies under the Johor Corp umbrella since they are ultimately owned by the state of Johor. They may have used any advance national agenda to detriment of minority stakeholders. The risk of weak corporate governance can look at accounting risk that effect the companyÃ¢â¬â¢s financial statement recognition and related disclosures are incomplete, misleading, or materially misstated. Other than that, it also has liability risk that effect the risk that management will enter into excessive obligations that destroy the value of shareholdersÃ¢â¬â¢ equity. In strategic policy risk, the risk that managers may enter into transactions or incur other business risks that are self-serving and may not be in the best long-term interest of shareholders. Companies with strong governance had greater investment performance. Companies with strong shareholdersÃ¢â¬â¢ rights outperformed those with weak protections. The failure of a company to establish an effective system of corporate governance represents a major operational risk to the company and its investors. Companies committed to corporate governance often provide a statement of corporate governance policies. Weak corporate governance systems give rise to risks including accounting risk, asset risk, liability risk, and strategic policy risk. Hence to overcome this weakness, KPJ should oversight of risk management of the board. Internal controls were an important current theme but risk management issues were nevertheless emerging and were partially taken into account. The board should fulfill certain key functions including reviewing and guiding corporate strategy, major plans of action, and risk policy to ensuring the integrity of the corporationÃ¢â¬â¢s accounting and reporting systems. That appropriate systems of control are in place, in particular systems of risk management, financial and operational control. A function of the board to be monitoring the effectiveness of the companyÃ¢â¬â¢s management practices and making changes as needed. Monitoring of governance by the board also includes continuous review of the internal structure of the company to ensure that there are clear lines of accountability for management throughout the organization. It is not just accountability but also the process by which information is passed to the top. The board will also need to ensure that there is appropriate oversight by senior management. The chairman is responsible for leadership of the board, ensuring its effectiveness in all aspects of its role and setting its agenda. The Chairman is also responsible for ensuring that the directors receive accurate, timely and clear information. The Chairman should ensure effective communications with shareholders. The Chairman should also facilitate the effective contribution of non-executive directors in particular and ensure constructive relations between executive and non-executive directors. Board members should act on a fully informed basis, in good faith, with due diligence and care, and in the best interest of the company and the shareholders. Where board decisions may affect different shareholders groups differently, the board should treat all shareholders fairly. Second, KPJ should aware of risk management and incentive systems. An important feature of the crisis has been the realization that in a number of companies there appeared to be disconnect between strategy and risk management on the one hand, and incentives on the other. By incentives is meant not just remuneration but also other aspects such as promotion. Good corporate governance should provide proper incentives for the board and management to pursue objectives that are in the interests of the company and its shareholders and should facilitate effective monitoring. Question 4: The examination of strategic capabilities and strategic decision 1. Strategic Capabilities a) Leadership Commitment to Competence As a service provider, the Group is committed to improve the skills and competencies of its management, medical consultants and employees through various training programmers, seminars, workshops and quality initiatives. The Group has made it mandatory for each staff to undergo at least 30 hours of training per year as part of the indicator in the Key Performance Indicators with the objective of encouraging knowledge management and initiatives. Training on work related areas such as customer services, ? re safety and corporate culture are done either internally or through external moderators. The Group also organizes the KPJ Medical Conference, Medical Workshop and Nursing Convention yearly for the medical consultants, nurses and allied health staff to deliberate and discuss medical and clinical issues related to their practices to promote patient safety, best practices as well as standardization of practices. New and creative ideas are encouraged through suggestion schemes and Innovative Circle Committee competitions, held yearly, whereby the winner of this event will represent KPJ at the higher level of competition at JCorp, the ultimate holding corporation. b) Cultural Support Integrity And Ethical Values The Management is committed to enforce ethical behaviour in employees and medical consultants. At the annual staff assembly or Pedoman (Perhimpunan, Dialog dan Anugerah Tahunan Anggota Pekerja) in the hospitals, new staff takes an oath and sign a Service Pledge declaration form. All employees and medical consultants are reminded during the Pedoman of the five Core Values adopted by the Group, which are Safety, Courtesy, Integrity, Professionalism and Continuous Improvement. Employees are also encouraged to report directly to the Managing Director of any misconduct or unethical behaviour committed by any staff of the Group through the Borang Peradaban declaration. Kpj strives to cultivate safety and quality in work culture The Group has implemented the policy on Code of Ethics and Business Conduct to emphasize the commitment of the Group towards ethical values. All hospitals and companies within the Group have been requested to sign an integrity pledge with their suppliers, contractors and other related third parties. c) Structural Fit Board Responsibility The primary responsibility of the Board is to ensure the adequacy and integrity of the Groups internal controls system which cover ? nancial operational and compliance controls management. The principal objective of the internal controls system is to manage business risks effectively, enhance the value of shareholders investments and safeguards assets of the Group. The role of Managing Director and Management is to assist in the design and implementation of the Boards policies on internal control system. Since internal controls are designed to manage and reduce risks rather than eliminate them, therefore such internal controls can provide only reasonable assurance to Management and the Board of Directors regarding the achievement of company objectives through:- Effectiveness and efficiency of operations Reliability of ? nancial reporting Compliance with applicable laws and regulations The Board still relies on the COSO Internal Control Framework to ensure an appropriate and sound system of internal controls, which encompasses ? ve interrelated components i. e. the Control Environment, Risk Assessment Framework, Control Activities, Information and Communication and Continuous Monitoring process. d) Communication KPJ has successfully implemented the KPJ Clinical Information System (KCIS) in KPJ Penang Specialist Hospital, KPJ Johor Specialist Hospital, Puteri Specialist Hospital, KPJTawakkal Specialist Hospital, KPJAmpangPuteri Specialist Hospital and KPJDamansara Specialist Hospital. New modules introduced include the Medical Care Solution for patient management, Nursing Care Solution catering for nursing care plan and management, Pharmacy with interface to a drug database decision support system and also Picture Archiving and Communications System for the imaging department and medical records. Ultimately all hospitals within the Group would be implementing KPJ Clinical Information System. By implementing and utilizing this system, all patient information can be shared throughout the Group and facilitates patient transfer from one hospital to another.